Frequently Asked Questions
How to find your User ID?
Open the Day R Survival
Launch Day R Survival on your device
Click on the "Pause" button
Tap the pause icon in the game
Select "Main Menu"
In the window that appears, select the Main Menu option
Go to "Profile" section
In the main menu, select the Profile section
Find your User ID
At the bottom of the screen, you can see your numeric User ID

How long does delivery take?
We aim for fast delivery. Most orders are processed within 15 minutes, but manual delivery can take up to 12 hours depending on availability and queue status.
What payment methods do you accept?
We currently accept secure payments via PayPal and other major payment gateways integrated into our checkout system.
How do I track my order?
You can track your order status using your Invoice ID on our Order Tracking page.
My order is delayed, what should I do?
If your order hasn't arrived within 12 hours, please contact our support team via Live Chat or Discord with your Invoice ID.